Welcome to a World of Privileges

Airport Lounges: Enjoy complimentary 12 visits to 1200 plus lounges worldwide through Visa Airport Companion Visa Travel Companion | Dukhan Bank

Airport Meet & Assist: Receive up to 20% off published rates for YQ meet & assist services at over 450 destinations, ensuring a smooth airport experience. Book viahttps://cemea.yqnowgroup.com/

eSIM Data Packages: Stay connected with a 25% discount on KnowRoaming eSIM data packages. Visit www.knowroaming.com/discount 

Agoda:

Access discounts at Agoda, simply need to visit www.agoda.com/c/visamena and at point of payment input Visa card to receive the discount (12%)

 Visa Luxury Hotel Collection

Get access to over 900 elite and prestigious properties from around the world under the Visa Luxury Hotel Collection programme. Enjoy the following benefits and offers when booking.

• Best available rate guarantee.
• Automatic room upgrade upon arrival.
• Complimentary in-room Wi-Fi.
• Complimentary continental breakfast daily.
• $25 USD food or beverage credit.
• VIP guest status.
• 3pm check out upon request.

For more information on how to avail the offers, please visit:  www.visaluxuryhotels.com

Complimentary Room Night Offer: Enjoy a complimentary night's stay at select 4- and 5-star hotels globally, plus perks like breakfast, hotel credit, and room upgrades. Book via Visa Concierge.

Booking.com Instant Reward: Enjoy up to 8% discount on Booking.com. Use your Dukhan Bank Visa card to book your next stay on Booking.com and enjoy up to 8% off. Offer valid until 31 Dec 2024. Use code ‘VISABKNG’ here: www.booking.com/8visacemea . T&Cs apply

• Enjoy discounts with Avis (up to 20%) ,Simply visit www.avisworld.com/visa to avail the discount
• Simply rent your car with Budget and get a 10% discount worldwide. Visit www.budgetinternational.com/visa to avail the discount.
• Get 10% off on you rental with Rentalcars.com https://rentalcars.com/?affiliateCode=visainter999

Unlock vast range of dears with ‘xperience with the ENTERTAINER’ app

In addition to the existing buy-one-get-one-free (BOGOF) offers, the app will present cardholders access to explore over 5,000 new and dynamic deals, including 2-for-1 offers, at home and abroad.

How it works

Download the ‘xperience with the ENTERTAINER’ app, then use the eligible 16-digit Visa card number to register.

Available in Google Play Store and iOS App Store.

• IOS:

https://apps.apple.com/ae/app/xperience-with-the-entertainer/id1441316811

• Android:

https://play.google.com/store/apps/details?id=com.theentertainerme.visago

Fraudulent Card Misuse Protection

All Visa Signature cards will be protected against unauthorized transactions or fraudulent use of their card by unrelated third parties. This insurance benefit will provide reimbursement up to USD 2,500 per occurrence with a USD 4,000 annual aggregate limit for Visa Signature Cardholders.

Cover applies to:

Unauthorized charges for which cardholder is responsible that occur 48 hours prior to the cardholder first reporting loss or theft of their Visa Infinite card to the issuer

Unauthorized charges incurred in the two (2) months prior to the cardholder first reporting the event to the issuer made while their Visa Infinite card remained in the cardholder’s possession through:

· in-store,

· telephone,

· ATM withdrawals,

· on-line purchase(s),

· by using cardholders’ eligible card information

Principal conditions include:

· Cardholder must report unauthorized charges, loss or theft of the card to the Issuer immediately and provide written notice of the claim within 30 days

· For potential claims advices, Cardholder should follow the instructions described on the benefits portal and within their benefit terms and conditions

· As for all our insurance benefits, Cardholder accounts must be valid and in good standing for coverage to apply

Please refer to the terms and conditions for full policy details, including cover, conditions, limits and exclusions.

For more

Information or to make any claims, please visit

Visit Visa CEMEA. Home Page

Medical & Travel Assistance

Visa Platinum Cardholders can travel the world safe in the knowledge that they always have access to the help they need.

· Telephone medical advice

· Medical service provider referral

· Monitoring medical condition pre & post hospitalization

· Essential medicine and equipment delivery

· Dispatch of physician to Cardholder location

· Medical evaluation and repatriation

· Legal referral

· Interpreter referral

For more information

call +971 (4) 253 6024. T&C applies

Multi-trip travel insurance

Dukhan Bank Visa Signature Cardholders should never have to consider the little practical details – we have them covered. With multi-trip travel insurance, our Cardholder and their families are covered on all trips with a maximum trip duration of 90 days including COVID 19* starting Dec 2021, so they can simply focus on enjoying every single moment of their travel experiences.

Details of Cover:

· Personal Accident Benefits up to US$ 500,000 (International)

· Personal Accident Benefits up to US$ 50,000 (Domestic)

· Emergency Medical Expenses up to US$ 500,000

· Evacuation and Repatriation Expenses up to US$ 500,000

· Hospital Daily Cash $50 per day up to US$ 1,500

· Trip cancellation/curtailment up to US$ 5,000

· Delayed departure US$ 42 per hour up to US$ 1,000

· Missed Departure benefit up to $1,000

· Missed Connection Benefit $500

· Baggage delay US$ 42 per hour up to US$ 500

· Loss of personal belongings up to US$ 1,000

· Covers cardholder, spouse and up to 5 children; Maximum age limit 80. Restricted age limit for children.

For more

Information or to make any claims, please visit

Visit Visa CEMEA. Home Page

Event Ticket Cancellation

Event Ticket Cancellation provides Visa Signature Cardholders with extra peace of mind when purchasing event tickets with their card. With Event Ticket Cancellation, Visa Infinite Cardholders can simply focus on enjoying unique experiences.

Details of Cover:

Cardholders will be reimbursed if they cannot attend an Event as a result of certain unavoidable

circumstances including the following:

• Unforeseen serious illness, injury or death

• The Common Carrier being used to get to the Event location does not run to its scheduled timetable; or

• The vehicle a cardholder is travelling in break down or has an accident or is delayed

• Events include but are not limited to an official sporting occasion, music concert, exhibition, educational / cultural tour, cinema, theatre, theme

park or military display

• Provides cover up to $250 per ticket, $1,000 per occurrence

• Cost of ticket must be charged to the covered card

For more

Information or to make any claims, please visit

Visit Visa CEMEA. Home Page

Buyers Protection

Buyers Protection provides Visa Platinum Cardholders with extra peace of mind when purchasing an eligible item. Using their Visa Platinum card or payment device to pay for an Eligible Item, purchased in-store or online, your cardholders will receive complimentary Buyers Protection Insurance, providing cover for theft, accidental damage or non-delivery of eligible purchases, subject to the Terms and Conditions of the policy.

Applicability:

· Full payment of purchased items must be made with their Visa Platinum card either in store or online.

· New item purchases only

· Coverage for a maximum of 365 days from date of purchase.

· Only coverage for Accidental Damage in respect of mobile phones

· 28 from incident date to submit a claim but Cardholder must report within 24 hours of discovery in case of theft.

· Particular limits apply to online purchases that are not delivered or damaged in transit.

· Please refer to the terms and conditions for full policy details, including cover, conditions, limits and exclusions.

Cardholders can use the online portal, enabling them to:

· Access and download their insurance T&Cs

· Get instructions for initiating the claim process

For more

Information or to make any claims, please visit

Visit Visa CEMEA. Home Page

Extended Warranty adds real value to the Visa Platinum offering - it doubles the repair period offered by the original manufacturer ’s warranty for up to 1 year, protecting Cardholders against the cost of repair and replacement of an item.

Applicability:

• Full payment of purchased items must be made with Visa Signature card

• New item purchases only

• Proof of full payment with Visa Platinum is required

• Please refer to the terms and conditions for full policy details, including

cover, conditions, limits and exclusions.

Cardholders can use the online portal, enabling them to:

· Access and download their insurance T&Cs

· Get instructions for initiating the claim process

For more

Information or to make any claims, please visit

Visit Visa CEMEA. Home Page