Dukhan Bank Wins ‘Best Digital Transformation Initiative in MENA’ at MEED’s Banking Excellence Awards 2025

Doha, Qatar – xx July, 2025: Dukhan Bank has been named the winner of the ‘Best Digital Transformation Initiative in MENA’ at the MEED Retail, Digital & SME Banking Awards 2025. This regional honor highlights the Bank’s strategic success in delivering seamless, secure, and Shari’a-compliant digital banking experiences that meet the evolving needs of today’s customers.

The award recognizes Dukhan Bank’s enhanced mobile banking experience, driven by a seamless app interface and a suite of integrated digital services. These include real-time pre-approved finance, instant digital card issuance, and hyper-personalized card-linked offers tailored to customer behavior and preferences. Dukhan Bank was also the first bank in Qatar to issue digital-first prepaid cards, fully compatible with Apple Pay, Google Pay, and other leading digital wallets.

Mr. Talal Ahmed Al-Khaja, Chief Marketing & Communications Officer of Dukhan Bank, said: “This award reflects the trust our clients place in Dukhan Bank and our commitment to delivering digital experiences that are not only smart and seamless, but also rooted in Shari’a principles. As we continue to enhance our platforms and services, our focus remains on creating real, personalized value for our customers, and on building a brand that leads with purpose and innovation.”

The Bank’s digital evolution also includes the rollout of Smart Kiosks for 24/7 card printing, as well as DAwards, a loyalty platform offering the highest Avios redemption rate in Qatar and personalized cash bonus offers.

This recognition from MEED further reinforces Dukhan Bank’s leadership in Islamic digital banking, following a string of accolades including “Qatar’s Best Bank for Consumers” by Euromoney and “Best Islamic Financial Institution in Qatar” by Global Finance.